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Price and Satisfaction Guarantee

100% Satisfaction Guarantee at Electrical Marketplace

At Electrical Marketplace, our mission is to provide an excellent shopping experience for our customers every step of the way. Here are some of the best reasons we are confident you will become a lifelong shopper at Electrical Marketplace:

  • Service – Whether you are thinking about buying, or you have already made a purchase, our knowledgeable sales and service staff is only a phone call, email, or live chat away. We're here to serve your needs. Give us a call! At Electrical Marketplace, you'll never wait on hold! The friendly team is available from 8:30 am to 6:00 pm EST to get you the answers you need.
  • Selection – We have the largest selection of products on the web. Our Product Finder and Advanced Search features make it easy to find exactly what you want among our hundreds of choices with only a few quick clicks. Shopping is simple and hassle-free at Electrical Marketplace. Can't find what you want? Email us, We'll be glad to help!
  • Price – We comb the web to make sure our prices are the lowest anywhere. If you see an item for less, email us. We can get you a better deal almost every time. We are proud to help you save money on the products you want.

The Electrical Marketplace Satisfaction Guarantee

"We guarantee your absolute satisfaction – 100% of the time."

Everything listed on the Electrical Marketplace site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them.