Exit and Emergency Light Product Warranty
Electrical Marketplace will warranty any component of our emergency or exit lighting products that fail due to a manufacturing defect and we will replace that unit at no cost within 5 years of the purchase date. Replacement will be for the failed component or a new unit at our discretion. All defective units are subject to manufacture testing. Should any failed units be found defective from misuse, improper voltage, or faulty wiring, the customer will be charged for the replacement. Under no circumstances will Electrical Marketplace be responsible for back charges of any kind, including, without limitation, labor charges, equipment rental fees or late penalties unless prior approval has been given.
LED lamps are warranted for 25 years. To activate the warranty, the product must be installed and maintained properly. The batteries must be placed in service and fully charged within 9 months of invoice date. Damaged products must be reported to Electrical Marketplace, in writing, within 10 days of the invoice date.
T5 HO High Bay Product Warranty
Electrical Marketplace will warranty any component of our T5 High Bay Abaco Lighting products that fail due to a manufacturing defect and we will replace that unit at no cost within 5 years of the purchase date. Replacement will be for the failed component or a new unit at our discretion. All defective units are subject to manufacture testing. Should any failed units be found defective from misuse, improper voltage, or faulty wiring, the customer will be charged for the replacement. Under no circumstances will Electrical Marketplace be responsible for back charges of any kind, including, without limitation, labor charges, equipment rental fees or late penalties unless prior approval has been given.
T5 HO lamps are warranted for (2) two years at a minimum (3) hours per start. To activate the warranty, the product must be installed and maintained properly. Damaged products must be reported to Electrical Marketplace, in writing, within 10 days of the invoice date.